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Practical information

Practical information about opening hours, ticket sales, how to reach us and accessibility. And how can you enjoy a safe visit to the museum in these times.

Buy your ticket

We take various precautions to offer you a pleasant and safe visit.

 

Opening hours

Open

The Rubens House is open from Tuesday to Sunday: 10 a.m.–5 p.m. Last entry at 4 p.m.

Closed

The museum is closed on Mondays, except for Easter Monday and Whit Monday. The museum is also closed on the following public holidays:

  • 1 January
  • 1 May
  • 15 August 
  • 1 November
  • 25 December

 

Tickets

Only visitors with a valid e-ticket will be admitted to the museum. Visitors entitled to free entry should also book their ticket using this system. 

In the Rubens House you pay cashless at the ticket counter, in the shop and for activities. You can pay with Bancontact, Mastercard, Maestro, VISA and V PAY at the counter and the online ticketshop. At the museum counter you can also pay with QR code, Discover, Diners, JCB, CUP and Visa Electron.

Buy your ticket here

Ticket prices

€12

  • Visitors aged 26 and above

€8

  • Visitors aged 18–25
  • Groups of 12 people or more
  • When the museum is not fully accessible for people with physical disabilities
  • A Card (A-kaart) holders

Free of charge

  • Visitors aged under 18
  • Antwerp residents with an A Card on the first Tuesday of each month
  • Holders of a preferential rate (kansentarief) A Card 
  • UitPAS holders belonging to the Preferential Category (VT)
  • Museum pass holders
  • Antwerp City Card holders
  • ICOM (International Council of Museums) card holders
  • School groups accompanied by a teacher
  • Companions of disabled visitors

Free access on request

Formulas

Museum pass

Visit all participating Belgian museums free of charge for a year.

  • € 59

Buy your Museum pass here

You can find more information (Dutch and French) at www.museumPASSmusees.be/nl

Antwerp City Card

The Antwerp City Card is your key to discovering everything Antwerp has to offer for 24, 48 or 72 hours. It provides you with free access to all the city’s museums, including the Rubens House. The card costs 27, 35 or 40 euros respectively and is available from the Antwerp Tourism office (‘Toerisme Antwerpen & Congres’).

 

Ordering tickets

Buy your ticket here

Do you need help, or do you have any questions about booking your tickets?

Follow the step-by-step plan here.

Consult the terms and conditions of sale when purchasing an online ticket.
 

Time slots

The museum is limiting the number of visitors to a strict minimum and is working with time slots. Do you want to be sure of your access? Then book your ticket in advance.

Please respect the time slot stated on your ticket. Visitors spend an average of 90 minutes at the house, but you can set your own pace.

For individual visitors visits are not possible until the end of October 2021 on Tuesday and Thursday mornings (until 12 noon). At that time, groups have priority over individual visitors.  
For (school) groups, a visit is possible on Tuesday mornings (without a guide or with your own guide) or on Thursday mornings (with a guide from the museum) until the end of October 2021.

School groups (with students up to 25 years old) visit the museum for free. For a guided visit you only pay for the guide. A reservation is necessary. 

Groups of more than 12 people enjoy a reduced rate. Book your guide via Experience Antwerp. You will find all the information on 'as a group to the museum'.

 

Practical information

Where

Rubens House
Wapper 9-11
2000 Antwerp
tel. +32 3 201 15 55
fax +32 3 227 36 92
rubenshuis@antwerpen.be
 

Getting to the museum

Plan your route with Google Maps

By train

Antwerp Central Station

By tram, pre-metro, bus or Water Bus

The museum is easily accessible by public transport. The various travel options can be found on the websites of De Lijn or De Waterbus

By Velo bike share

Rental station 23 Rubens House. More info at www.velo-antwerpen.be

By car

Follow the ‘P-route’ towards the city centre. Car parks: Oudaen (Oudaen), Arenberg (Oude Vaartplaats), Horta (Hopland), Lombardia (Lombardenvest), Scheldekaai Noord (Jordaenskaai).

Please note: Antwerp is a Low-Emission Zone. You can find more information at www.slimnaarantwerpen.be/LEZ.
 

Baggage

Try not to use the lockers or to bring unnecessary coats and (large) bags and backpacks. There are lockers in the Rubens House ticket pavilion, where you can leave coats, handbags and small backpacks. You can take your coat and handbag with you into the museum. Backpacks and handbags larger than A4 size must, however, be left in the lockers for security reasons. Umbrellas are placed in the umbrella holder at the museum entrance at your own risk.

No lockers are available, unfortunately, for large backpacks, suitcases, trolleys and other luggage or for large objects like baby buggies and folding bikes. You will be refused admission if you try to enter the museum with bags larger than A4 size.
 

Accessibility

The Rubens House is a historic building without a lift. Consequently, only the ground floor and garden are accessible to wheelchair users. Museum staff will be happy to assist wheelchair users if necessary.

Please note: the adapted toilet for wheelchair users is located in the adjoining cafeteria and is not accessible for the time being! The nearest toilet for wheelchair users is located at the Stadsfeestzaal (Municipal Reception Hall) at 78 Meir (200 metres from the museum).

Baby buggies and strollers are not admitted because of the narrow passageways in the museum. You can leave them with the door staff at the beginning of the visit.

 

Audio tour or booklet

We will ensure safe surroundings during your visit. For that reason, we ask you wherever possible to download your audio tour or visitor’s guide to your phone in advance.

Don’t have a smartphone? In that case, you will be given a visitor’s guide at the museum. It has not been used by previous visitors and will not be reused when you are finished with it.

Audio tour: The master lives

Download the Antwerp Museum App and choose the tour ‘The master lives’.

Exhibition booklet: Rubens House. The highlights