Get in touch  

Haven't found the answer to your question on our website yet? We're happy to help you further.  

Get in touch  

Our address 

Discover Rubens at Hopland 13, 2000 Antwerp.  

Postal address (provisionally until 30 June 2024): Rubenshuis, Kolveniersstraat 20, 2000 Antwerp.  

Question & answers

Do you have a question about your museum visit, ticket(s) or discount pass? Some FAQs:  


It's best to do this in advance via our webshop. That way, your visit is nicely planned and you are sure of your spot.   

They do. When you order, select a '-18 years old' ticket. That way, we know how many people are coming, and you know for sure that your child can get in.

A group is 12 or more people, and you can then book a guided tour. You are then entitled to tickets at the group rate. Please note: the maximum number of people per group is 15 (excluding guide).

The Rubenshuis is open for groups on Tuesday and Thursday mornings. Group visits with a guide are given priority. If you wish to come without a guide, definitely send an e-mail to at least 7 days in advance, stating the date, the preferred time of your visit, the number of participants and your name, e-mail address and telephone number.  

Definitely. We have a large lift and all our rooms have wide passages.

Contact details  

You can always reach us during office hours from 9:00 a.m. to 5:00 p.m. for any questions regarding the museum, library, collection, programme and activities.  


Telephone: 0032 3 201 15 55