Privacy Statement

Rubenshuis is part of the city of Antwerp. For the city of Antwerp, digital communication and service provision are the starting point. We aim to do this with respect for your privacy. You can read more about it here.

The personal data you provide will be processed by the city of Antwerp, Grote Markt 1, 2000 Antwerp.

Your data will only be used to provide services, communicate effectively, offer an efficient and personalized user experience, and comply with legal obligations.

You have given your consent for the processing of newsletters.

The city of Antwerp only transfers your personal data to third parties:

  • To provide you with the requested information.
  • To fulfill the requested service (online).
  • To comply with legal obligations.

If you want to know whether and to whom your data is being transferred in a specific case, you can contact us at informatieveiligheid@antwerpen.be.

Your personal data is processed and stored for as long as necessary for the purpose for which it was collected. If you want to know how long your data will be retained in a specific case, you can contact us at informatieveiligheid@antwerpen.be. After the retention period expires, your personal data will be deleted by the city of Antwerp.


In accordance with Regulation (EU) 2016/679 of April 27, 2016, known as the General Data Protection Regulation (GDPR), you have the right to access, rectify, and, if necessary, erase your data. To exercise these rights, please contact informatieveiligheid@antwerpen.be.

Furthermore, you also have the right to lodge a complaint with the supervisory authorities if you believe that your data is being processed incorrectly. You can contact the Flemish Supervisory Commission or the Data Protection Authority for this purpose.

Flemish Supervisory Commission

Koning Albert II Laan 15 

1210 Brussels 

Tel. 02 553 20 85 

contact@toezichtcommissie.be

Data Protection Authority

Drukpersstraat 35 

1000 Brussels 

Tel. 02/274.48.00 

Fax 02/274.48.35 

contact@apd-gba.be

If you have any questions regarding the processing of your personal data as described in this statement, you can always contact our data protection officer via informatieveiligheid@antwerpen.be.